How to get Meta Business verification approved: documents & common mistakes
Verification is the step that decides how fast you go live. The documents Meta accepts, how to match your details, and the mistakes that cause rejections.
Meta Business verification confirms that your business is real. It's required before you can scale on the WhatsApp Business API, and it's the step most likely to slow down your launch. Get it right first time and you can go live in days.
What Meta checks
Meta compares three things, and they need to match:
- Legal business name — exactly as it appears on your official documents.
- Business address and phone number — the same address as on your documents.
- Website or domain — a live website showing your business name, and ideally an email on your own domain.
Documents commonly accepted in India
You'll typically provide one document proving your legal name and one proving your address. Common choices:
- GST registration certificate
- Certificate of incorporation (for companies and LLPs)
- Udyam (MSME) registration certificate
- Shop and establishment licence
- A recent utility bill or bank statement in the business name, for address
Tip: the GST certificate often covers both name and address in one document, which keeps things simple.
Step by step
- Open Meta Business Suite settings and go to Security Centre to start verification (we'll guide you through this).
- Enter your legal name, address, phone and website exactly as on your documents.
- Choose how to confirm your connection to the business: domain verification, email to your domain, or phone.
- Upload clear, full-page documents.
- Wait for Meta's review. Many are reviewed within a few working days, though some take longer.
Mistakes that cause rejections
- Name mismatch: using a brand name ("Sunrise Foods") when documents say "Sunrise Food Products Private Limited". Use the legal name.
- No website or a parked domain: Meta needs a live site showing your business name and details.
- Gmail or Yahoo address: a domain email (you@yourbusiness.com) is much stronger.
- Cropped or blurred documents: upload the full page, readable, not expired.
- Different address on the website: keep your website footer consistent with your documents.
After verification
Once verified, your display name is reviewed, your templates can be approved, and your messaging limits start to rise as you send quality messages. You can later apply for the verified badge (formerly the green tick), which Meta awards to notable brands.
Let us handle it
MessageGrid checks your documents before submission, fixes mismatches with you, and handles the submission. That's how most customers go live in as little as 48 hours.
Want this set up for you?
We handle Meta verification, templates and API setup. Live in as little as 48 hours.
Sources and accuracy: Accepted documents vary by business type and Meta may ask for more. This guide reflects common requirements for Indian businesses in 2026. Meta changes its rules and rates regularly, so always confirm current figures on Meta's official WhatsApp Business Platform pricing page before budgeting.