Simple plans that scale with you
Choose monthly flexibility or save with longer commitments. All plans include the official Meta WhatsApp API.
Try any plan free for 3 days. Prices shown are exclusive of GST.
Starter
- Official Meta WhatsApp API
- Setup support — done by our team
- Shared team inbox
- Multi-agent support (up to 3 users)
- No restriction on usage
- WhatsApp broadcast campaigns
- Contact management
- Rich media messages (image, PDF, video, audio)
- Basic analytics dashboard
- Template message management
- Auto reply & quick replies
- Customer segmentation
- Delivery & read reports
- Email support
Business
- Multi-agent support (up to 5 members)
- Advanced analytics dashboard
- API integration & webhook support
- Priority support
- Bulk upload — Excel contacts, up to 1 GB storage
Need more agents or a custom setup?
Talk to us about a plan built around your team size, integrations and volume.
Meta WhatsApp message fees (India)
Billed at Meta's published rate with zero markup on MessageGrid. Rates are indicative, in INR, per delivered template message.
| Category | India (INR) | Typical use |
|---|---|---|
| Marketing | ₹0.86 | Promotions, offers, re-engagement broadcasts |
| Utility | ₹0.115 | Order updates, shipping, appointment reminders |
| Authentication | ₹0.115 | OTP, login codes, verification |
| Service | Free* | Replies to customers who message you first |
*Meta's rules for service messages are changing from 1 October 2026, with a monthly free allowance per number and charges beyond it. Meta fees are exclusive of GST. Always verify current rates on Meta's WhatsApp Business pricing page.
How we compare
| Feature | MessageGrid | Typical WhatsApp Tool | Free WhatsApp Business App |
|---|---|---|---|
| Free trial | 3 days | Varies | — |
| Official Meta WhatsApp Business API | ✓ | ✓ | ✕ |
| Setup & Meta verification done for you | ✓ | Varies | ✕ |
| Zero markup on Meta message fees | ✓ | Often marked up | — |
| Shared team inbox, multiple agents | ✓ | ✓ | ✕ |
| Opt-in status & consent tracking | ✓ | Rarely | ✕ |
| No restriction on usage | ✓ | Often capped | ✕ |
| Starting price | ₹2,300/mo + GST | ₹2,500+/mo | Free |
Questions about plans & billing
No. All plan prices are shown exclusive of GST, which is added to your invoice.
Your MessageGrid plan covers the platform, setup and support. Meta charges separately for each template message it delivers, by category. We bill Meta's fees at Meta's published rate with zero markup.
No. Both plans have no restriction on usage — you only pay Meta's per-message fees for what you send.
Yes. Upgrade anytime from your dashboard — your contacts, templates and history carry over with no disruption.
You pay upfront for the period. 6-month billing saves 10% compared with paying monthly, and yearly billing saves more.