Reach thousands. Personalise for each one.
Send targeted WhatsApp and email broadcasts with real names, real offers, and real delivery tracking — not a generic blast.
Built for scale, without losing the personal touch
Smart Segmentation
Target by tag, source, opt-in status or purchase history — never blast your entire list when only a slice of it is relevant.
Personalisation Tokens
Insert each customer's name, order ID or a custom field automatically — {{1}}, {{2}} and beyond, filled in per contact.
Best-Time Scheduling
Queue campaigns to land when your customers are statistically most likely to actually open them.
Automatic SMS Fallback
If a WhatsApp message can't be delivered, MessageGrid can automatically retry it over SMS — so it still reaches the customer.
Live Delivery & Read Analytics
Watch sent, delivered, read and failed counts update in real time as your campaign goes out.
A/B Template Testing
Compare two message variants on a small slice of your list, then send the winner to everyone else.
From list to launch in minutes
Build Your Audience
Import contacts or pull a segment from your existing groups.
Craft Your Message
Pick an approved template and personalise it for the audience.
Send & Track
Launch the campaign and watch delivery status update live.
What businesses use it for
"The SMS fallback alone paid for the plan — we stopped losing customers who simply didn't have WhatsApp installed."
Questions about this product
Upload CSV or Excel files with up to 5 lakh contacts. The Business plan includes up to 1 GB of storage for bulk uploads.
Yes. Map columns such as name, order number or amount into template variables, and every message is filled in automatically.
Sending relevant messages to opted-in customers keeps your quality rating healthy. MessageGrid adds one-tap opt-out and shows opt-in status for every contact.
Yes. Compose now and pick a date and time, with a live WhatsApp preview before you send.